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Support Services

We are here to support you every step of the way - from design through delivery and beyond

Vollrath Customer and Sales Support

Committed Team of Experts

Dedicated Sales, Customer Service, and Project Manager

Across our organization, we make sure our partnerships with customers are strong, your questions are answered, and your needs are met. Our knowledgeable sales and customer service teams, with years of custom manufacturing experience, provide support you can count on through every detail of your project. We maintain lines of communication and make sure you understand your project is important to us.

On each job, we create an internal project team consisting of design and manufacturing engineers, customer service, quality and sales in order to keep projects on time and on spec. Weekly project team meetings ensure open communication and timely response among departments in order to keep your project moving forward.

Unlike many contract manufacturing suppliers, we have a dedicated project manager on staff to keep projects on track. Our project manager creates an agenda for your project and makes sure everyone involved understands what the expectations are – from part design all the way down to packaging. As a support to the sales team, the manager provides you with a direct contact at the plant to answer any questions you might have, allowing us to be more responsive than most suppliers. Not only is the manager a point of contact for customers, but if a question should arise here, our project manager has access to the customer to obtain the necessary answers in order to keep us moving and avoid delays.

Packaging

Packaging

An added benefit of partnering with us is that our expertise extends beyond our manufacturing capabilities. Our resources are thoughtfully utilized to provide you with the ideal experience from start to finish, including packaging services. Let us take the guesswork out of how to package your part so it arrives intact. We provide packaging services for both bulk and finished goods to best suit your needs.

Inventory Management

We are sensitive to the fact that customers are conscious of minimizing their inventory of component parts and finished goods while keeping sufficient inventory available for production or sale. We can provide customers a way of managing their inventory by shipping products in smaller lot sizes, based on their immediate requirements. Our inventory management support includes made to order, ship from stock, KANBAN techniques, and on-site warehousing.

Vollrath Fleet

Logistics

At Vollrath, we ensure your product is delivered on time by offering our captured fleet services. We can provide transportation expertise and services in order to get your product to its destination in a cost-effective manner. If you prefer to use a carrier of your own choice, we can work with you to manage the logistics of pick-up.

WORK WITH US

We provide custom manufacturing and engineering design consulting, standard and made-to-order parts, and custom tool fabrication.

Let's Get Started!

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